We know pets are like family, so we are committed to providing the highest-quality products that you can trust.
We know pets are like family, so we are committed to providing the highest-quality products that you can trust.
We take privacy seriously and are committed to protecting personal information collected through this website and related online platforms. By using the website, you acknowledge the practices described in this policy.
We may collect information you voluntarily provide, such as your name, email address, phone number, and inquiry details. We may also collect technical information such as IP address, browser type, operating system, referral source, and website usage information.
Information may be used to respond to inquiries, provide product or feeding support, improve website performance, maintain security, and communicate with you when appropriate. Marketing communication should only be sent with the required consent.
The website may use cookies or similar technologies to remember preferences, understand usage, and improve performance. Browser settings can be used to manage or disable cookies, although some functionality may be affected.
We do not sell or rent personal information. Information may be shared with service providers that support website hosting, forms, analytics, security, or communication, and when disclosure is required by law or necessary to protect legal rights.
When you visit Shopee, Lazada, TikTok, Facebook, Instagram, or another external platform, that platform’s privacy practices apply. Willow Pet Food PH does not control how those third parties collect or process information.
Information is retained only as long as reasonably necessary for the purpose for which it was collected or as required by law. Appropriate technical and organizational measures are used to protect information, although no internet transmission is completely secure.
You may request access, correction, deletion, restriction, or a copy of personal information, subject to applicable law. Submit privacy questions or requests through the Contact Us page.
This policy may be updated to reflect changes in website practices, service providers, or legal requirements. The latest version published on this page applies.